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Not All Conflicts Are Alike
There Are Important Factors To Consider Like:

Conflict Management: Things To Remember
Conflict Management Steps
Step 1: Confirm Meeting Details with the Disputants
Step 2: Call the Conflict Resolution Meeting to Order
Step 3: Review and Agree on Ground Rules for Consultation and Discussion
Step 4: Review, Approve or Amend the “Context Document”.
Step 5: Discussion on Understanding Positions v. Interests
Step 6: What is the Desired Outcome for the Conflict?
Step 7: Discuss Opportunities for Achieving the desired Outcomes
Step 8: Time Out to Recap and Summarize Progress
Step 9: Define any Barrier for Achieving the Desired Outcome
Step 10: Reaching Agreement on a Solution to End the Conflict
Step 11: Confirm the Agreement to End the Conflict
Step 12: Clarifying the Disputants Responsibilities
Step 13: Celebrate Success – Crossing the Finish Line Together
Step 14: Wrap-Up and Thank the Disputants
Step 15: Prepare a Learning Document (the End Game)
